Because U.S. Agents have direct access to a list of facilities identifying them as U.S. Agents, the system will limit the number of unauthorized and or fraudulent U.S. Agents listings.
U.S. Agents can also electronically notify FDA that they decline to serve as or no longer serve as the U.S. Agent for a foreign facility.
If the U.S. Agent wishes to no longer serve the already registered foreign facility, the foreign facility will have 60 calendar days to update the facility’s registration with a new U.S. Agent.
However, in most cases, the registration of the foreign company is simply processed by the U.S. Agent, upon request and payment of a service fee.
Foreign establishments or facilities exporting to the United States must identify an FDA U.S. Agent during the registration process. Each foreign establishment may designate only one U.S. Agent.
FDA treats representations by the U.S. Agent as those of the foreign facility, and will consider information or documents provided to the U.S. Agent, the equivalent of providing the information or documents to the foreign facility.
Therefore, most foreign establishments or facilities expect their U.S. Agent to be at least bilingual.
Also, time zones not just in the U.S., but around the world are usually challenging. U.S. Agents working hours can make a difference.
Email exchanges are great when responses are provided the same day. But, additional instant and 24/7 live support chat is much better.
Ready to switch U.S. Agent? October 1 through December 31, each year, is the best time frame.
Get the service your company deserves, at the cost you can afford.